Orders, Delivery, Returns and Refunds

When will I receive my order?

How is delivery made?

·         Items are sent by Royal Mail

How much is delivery?

What happens when items are out of stock?

Returns/Refunds

Items/Merchandise
If there is a problem with your item you can arrange for a return following the process as detailed.

​Swim Camps
When you book onto an Ocean Walker swim camp you will have ticked to say you have read and agreed to our Terms and Conditions of this particular service.

Please see details of cancellation of a UK swim camp by clicking this link https://www.oceanwalkeruk.com/opencart/index.php?route=information/information&information_id=7
Please see details of cancellation of a Worldwide swim camp by clicking this link https://www.oceanwalkeruk.com/opencart/index.php?route=information/information&information_id=8

1-1 Lessons

In the event that you require to cancel an agreed date for a 1-1 lesson with Adam Walker and move the session to a different date, the following applys:

If you need to cancel your 1-1 lesson completely and do not wish to re-arrange for another date, the following applies:

Online services

For the cancellation of an online service, such as our Skype coaching sessions, we require

Payments

You can choose to pay using your credit card, debit card or PayPal account.
If for any reason you are struggling to make a payment on our website, please contact us and we can do our best to assist.

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